What if the tea I have ordered is not in stock?

Sometimes it happens that a particular tea is out of stock. This might happen where there is high demand, or where particular teas are hard to obtain for some reason. In this situation, we will let you know that there is a delay.

Depending upon when we expect to receive a new delivery, and how urgent your need is, we will either hold the order, or send a partial order with the remainder to follow as soon as possible. There is of course no additional delivery charge.